For Wholesale, Please contact at order@gorhc.com

1 (808) 847-3663
1 (888) 845-6023

Return & Exchange Policy

If you are not completely satisfied with your purchase, we will gladly accept the return or exchange of unworn, unwashed or defective items with price tags on within 15 days of receipt of purchase. Send us email before you return items at order@gorhc.com (subject: Return item with the reason of returning items). Original sales receipt must be sent to us with return shipment. Return/Exchange packages must be shipped pre-paid USPS Priority Mail with tracking number. Your card will be promptly credited (less the initial shipping charges), and a return credit receipt will be mailed to your shipping address (Any returned merchandise after 15 days of receipt of purchase will only be given half of the current price, and without the original sale receipt, customer will be given current price credit, less the $10.00 re-stocking fee). ** All the special sale items and seasonal items are final sale with no return.

For exchanges, your original credit card will be charged for the return and replacement shipping charges. Your card will also be charged for the difference in price between the originally ordered product and the exchanged product (if the price is not the same).

For your security, please return your item with USPS Priority Mail with tracking number and retain your receipt. Royal Hawaiian Creations is not responsible for items damaged or lost in transit. If you are returning an item which was received damaged, defective or not the correct item purchased, Royal Hawaiian Creations will reimburse the return shipping charges.

For Whole Sale Policy and minimum order, please inquire at order@gorhc.com or call us at 1 (808) 847-3663.

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Royal Hawaiian Creations. 500 Alakawa St. #102C, Honolulu, HI 96817

Phone: 1 (808) 847-3663. Toll Free: 1 (888) 845-6023. Fax: 1 (808) 842-0516. E-mail: order@gorhc.com

 

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